Learning Culture Overview (PM101E01) – I-CAR Canada

This course will show how repair facilities that embrace a learning culture improve on key performance indicators (KPIs). The course will define what a learning culture is and address its key principles. Students will see how a learning culture can maximize everything a repair facility does while helping to minimize liability issues and customer complaints.
After completing this course, students will be able to understand the importance of I-CAR study observations, describe an industrial age mind-set and how to identify it, apply the principles of knowledge management, understand the definition of a learning culture, discuss the key principles of a learning culture, and discuss the benefits of a learning culture.