Quality Is Your Business (PM130E01) – I-CAR Canada

This course presents the importance of the Production Manager role in verifying that technicians complete quality control checklists using SOPs, and that key procedures are followed.
After completing this course, students will be able to verify technicians complete quality control checklists using shop SOPs, match parts invoices to the repair order invoice, verify thatcustomer requests are completed, compare all repair orders, sublet work, and supplements, discuss the importance of quality checks after the repair and examine overall repair quality using shop SOPs.