| Course Name | BAOP-00012 VPU-029 Delivering Complete Customer Satisfaction |
| Description | Understand the importance of complete customer satisfaction. Implement a systematic approach to identifying and meeting customer needs during the five interactive opportunities that recur in every repair. Document each step of the process with tools, form |
| Training Provider | BASF |
| Address | 10 Constellation Court Toronto, ON, M9W 1K1 |
| Province/State | Ontario |
| Phone | n/a |
| n/a | |
| Website | refinish.basf.us/training |
| I-Car-Alliance | Yes |
| Cost | n/a |
| Length | 7 hours |
| Delivery Method | Classroom |
| Category | Management & Estimating |
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