Developing the Team and the Business (PM140V01) – I-CAR Canada

This course explains the value of employee mentoring and quality employee reviews for both the employee and the business. Next, the course focuses on common workflow interruption costs, shop KPIs, and communication of metrics.
After completing this course, students will be able to perform employee mentoring/coaching using various leadership models, perform team member reviews using a management system, coordinate team member training and safety-related needs, communicate shop metrics to leadership team using a management system and monitor shop KPIs using a management system.