Course Name Get The Keys! VPU038
Description

This training teaches you to understand the importance of complete customer satisfaction. Trainees will learn how to implement a systematic approach to identifying and meeting customer needs during the five interactive opportunities that recur in every repair. You will also gain experience in documenting each step of the process with tools, forms, scripts and checklists.

Training Provider BASF
Address 22 Constellation Court Toronto, ON, M9W 1K1
Province/State Ontario
Phone 1-800-201-1617
Email support@basfrefinish.com
Website http://refinish.basf.us/training
I-Car-Alliance Yes
Cost $360
Length 1 Day
Delivery Method Classroom
Category Paint/Refinish
Link to Register for course http://refinish.basf.us/training/

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