|Course Name||Get The Keys! VPU038|
This training teaches you to understand the importance of complete customer satisfaction. Trainees will learn how to implement a systematic approach to identifying and meeting customer needs during the five interactive opportunities that recur in every repair. You will also gain experience in documenting each step of the process with tools, forms, scripts and checklists.
|Address||22 Constellation Court Toronto, ON, M9W 1K1|
|Link to Register for course||http://refinish.basf.us/training/|