Petrane for President: Maaco names Frank Petrane as new brand president
Toronto, Ontario — Maaco has announced that it has appointed Frank Petrane as the company’s newest brand president. As noted in a recent press release, before assuming his current role, Petrane served as senior vice president of fleet programs at Driven Brands. He first began his career with Maaco in 2006 as a national account […]
A Digital Dosage: Customer satisfaction with digital claims process increases by 17 points from 2023, says J.D. Power Report
Toronto, Ontario — According to J.D. Power’s 2024 U.S. Claims Digital Study released on Tuesday, insurers’ investments in the digital claims process has resulted in significantly higher customer satisfaction scores. Specifically, as noted by the study, overall satisfaction with the digital insurance claims process scored 871 points on a scale of zero to 1,000. This […]
Marketplace Transformation: Car-Part.com’s Jeff Schroder and Dave Picking of Eladene explain the use of data, AI in parts searching
Toronto, Ontario — This past Tuesday, the International Roundtable on Auto Recycling (IRT) hosted its webinar, “How Data and Designation Are Transforming Auto Recycling,” featuring industry leaders Jeff Schroder from Car-Part.com and Dave Picking from Eladene Systems. The session focused on the pivotal role of data integration and artificial intelligence in reshaping the auto recycling […]
Building Bonds: 3M welcomes Canadian industry professionals for body repair training
St. Paul, Minnesota — Collision Repair magazine doesn’t just report on training–we take it seriously. So much so that we sent William Simmons, our own Audience Engagement Manager, to attend the 3M Skills Training Center body repair training this week. 3M Automotive Aftermarket is currently hosting a group of Canadian industry professionals at its Skills […]
