KEEPING PACE DURING A TIME OF CHANGE
BETAG Innovation COO Dave Flockhart on training and why it matters By Jordan Arseneault For the past seven years, Dave Flockhart has served as the chief operating officer of BETAG Innovation. During his tenure, Flockhart has played a key role in BETAG’s push to enshrine the importance of training business’ collision facility customers and the […]
PREP SCHOOL FOR REFINISH PREPPERS
PPG’s business development centres kick off new course By Cindy MacDonald Anyone in a collision repair centre knows that every stage in the automotive refinish process is critical. One misstep along the way can compromise the result. One very critical step is the first one: making sure a vehicle is properly prepped for refinish. To […]
INVEST IN TRAINING
Ensuring future success of your business and people By Sylvain Landry With the complexity of today’s vehicles, it takes a highly skilled technician with advanced tools to perform repairs. Today’s vehicles have technology that help drivers avoid drifting into adjacent lanes or making unsafe lane changes, warn drivers of vehicles behind them when they are […]
GO AUTO’S WINNING CULTURE
An award-winning automotive company shares its insights on corporate culture and training. goauto.ca Go Auto, Edmonton’s largest automotive dealership network, was named one of Canada’s Most Admired™ Corporate Cultures in 2018. This national program, presented by Waterstone Human Capital, recognizes best-in-class Canadian organizations for workplace cultures that enhance performance and help sustain a competitive advantage. […]
THE NEW KID
Breaking into the industry By Cecile Bukmeier Knowing that you have people to lean on is extremely important in this industry. In fact, feeling isolated is a major reason why many individuals leave their place of work. Consequently, mentorship can have a big impact on the culture of the repair industry. If people feel like […]
THE DIGITAL FRONTIER
Taking training into the future By Cindy MacDonald Continuous learning is fundamental to success, in business and in life, says Patrice Marcil, customer experience director for North America at Axalta Coating Systems. “Things keep changing, and if you don’t adapt your skills and your knowledge to the changes, you are just not going to be […]
BREAKING INTO THE INDUSTRY
BMW Group Canada’s collision repair program invests in the students of the future By Cindy MacDonald MW Group Canada, in conjunction with its BMW Group Certified Collision Repair Centres (CCRCs) is contributing $90,000 over three years to scholarships for the collision repair sector at two Canadian colleges. The funding takes the form of a $5,000 […]
SHATTERING EXPECTATIONS
College of New Caledonia takes on the challenges of glass repair By Cindy MacDonald For the first time, the College of New Caledonia (CNC) offered an automotive glass technician apprentice certification program in the fall of 2018. This program is the first trade at CNC to use a blended online and face-toface model. The 16-week […]
FACING THE FUTURE
A Bright future awaits those with the drive to succeed By Darryl Simmons AS RESULT OF THE CEASELESS TECHNOLOGICAL ADVANCEMENT OF AUTOMOBILES, A PERSONAL COMMITMENT TO SELF-IMPROVEMENT ISN’T JUST A BENEFICIAL TRAIT FOR AN AMBITIOUS COLLISION PROFESSIONAL, IT IS A VITAL ONE. All great journeys begin with a first step, and few of life’s possible […]
Keeping Score
If a body shop wants to win the game, the team needs to know how to win and how the company keeps score.
