Moments of Truth: Customers see collision process as unified experience between repairers and insurers, says CCC report

Toronto, Ontario — A new report from CCC Intelligent Solutions Inc. titled “Moments of Truth: Customer Satisfaction and Retention in the Auto Insurance Claims and Repair Journey” reveals that customers see the collision process as a unified experience between repairers and insurers. According to the report, “CCC Intelligent Solutions Inc. undertook a study to identify […]

EV TOUR TODAY: Tune in here

Halifax, Nova Scotia ⁠— Today! Collision repair industry professionals will gather at the CAA Atlantic Dartmouth location for the Atlantic portion of Collision Repair magazine’s EV Tour, sponsored by Fix Network. Featuring discussions on everything from the technical and safety steps needed to embrace the electric wave, to education and recycling efforts, the Halifax stop […]

CrashBay Collaboration: Turo and Crashbay form partnership

Toronto, Ontario – Turo and CrashBay, the premier digital marketplace revolutionizing collision and car repair solutions for fleets and carriers, today announced their partnership aimed at streamlining the auto claims repair process for Turo hosts across the United States and Canada. This collaboration highlights both companies’ shared goal to simplify vehicle ownership and enhance the […]

SIMPLICITY ON STAGE

SIMPLICITY CAR CARE HIGHLIGHTS COMMITMENT TO NET-ZERO, NEW TECHNOLOGIES AND NETWORK ENHANCEMENT AT ANNUAL GROWTH CONFERENCE Story by DARRYL SIMMONS Simplicity Car Care recently held its annual Growth Conference at the iconic Rialto Theatre in Montreal. The network celebrated feats of this year, including advancing the Net Zero program of sustainability; Simplicity’s entry as a […]

TIME TRIALS

EVEN AFTER 41 YEARS IN THE INDUSTRY, MARK SILVERMAN, FIXED OPERATIONS MANAGER AT YONGE STEELES FORD LINCOLN IN THORNHILL, ONTARIO HAS NO INTENTION OF SLOWING DOWN. Story by SARAH PERKINS There isn’t much that Mark Silverman, fixed operations manager at Yonge Steeles Ford Lincoln in Thornhill, Ontario hasn’t seen in the past 41 years in […]

SYNCED WITH THE STANDARD

Remtech’s Aristauto is here to offer collision repairers with advanced support “Information is a tool, and with Remtech, our tools provide the information needed to stay up-to-date on the latest repair and calibration requirements.” — Jamie Lapierre, President of Remtech Remtech President Jamie Lapierre says it’s a “whole new world” when it comes to automotive […]

Re-Opening Reunion: CARSTAR Lindsay celebrates newly-built facility with grand re-opening

Lindsay, Ontario ⁠— CARSTAR Canada is proud to announce the official opening of the newly-built CARSTAR Lindsay, located at 71 Mt Hope Street, Lindsay, Ontario.  Insurance representatives, CARSTAR franchisee partners and CARSTAR corporate staff were all in attendance to celebrate the grand re-opening, along with radio station Bounce 91.9 and Kawartha Lakes Mayor Doug Elmslie, who […]

TOMORROW: EV Repair Tour, supported by Fix Network, stops in Nova Scotia

Halifax, Nova Scotia ⁠— Tomorrow, collision repair industry professionals will gather at the CAA Atlantic Dartmouth location for Collision Repair magazine’s EV Repair Tour, supported by Fix Network.  This free event will feature an afternoon of presentations from high-voltage vehicle experts. Hear from: Kurt Sampson⁠—your “EV Guy” at CAA Atlantic, detailing CAA’s connection to and […]