Petrane for President: Maaco names Frank Petrane as new brand president

Toronto, Ontario — Maaco has announced that it has appointed Frank Petrane as the company’s newest brand president. As noted in a recent press release, before assuming his current role, Petrane served as senior vice president of fleet programs at Driven Brands. He first began his career with Maaco in 2006 as a national account […]

A Digital Dosage: Customer satisfaction with digital claims process increases by 17 points from 2023, says J.D. Power Report

Toronto, Ontario — According to J.D. Power’s 2024 U.S. Claims Digital Study released on Tuesday, insurers’ investments in the digital claims process has resulted in significantly higher customer satisfaction scores. Specifically, as noted by the study, overall satisfaction with the digital insurance claims process scored 871 points on a scale of zero to 1,000. This […]

Marketplace Transformation: Car-Part.com’s Jeff Schroder and Dave Picking of Eladene explain the use of data, AI in parts searching

Toronto, Ontario — This past Tuesday, the International Roundtable on Auto Recycling (IRT) hosted its webinar, “How Data and Designation Are Transforming Auto Recycling,” featuring industry leaders Jeff Schroder from Car-Part.com and Dave Picking from Eladene Systems. The session focused on the pivotal role of data integration and artificial intelligence in reshaping the auto recycling […]

Building Bonds: 3M welcomes Canadian industry professionals for body repair training

St. Paul, Minnesota — Collision Repair magazine doesn’t just report on training–we take it seriously. So much so that we sent William Simmons, our own Audience Engagement Manager, to attend the 3M Skills Training Center body repair training this week. 3M Automotive Aftermarket is currently hosting a group of Canadian industry professionals at its Skills […]

A Canadian Choice: AJAC announces semi-finalists for 2025 Canadian Car of the Year

Toronto, Ontario — The semi-finalists for the 2025 Canadian Car of the Year Awards (CCOTY), presented by the Automobile Journalists Association of Canada (AJAC) have now been released. The annual event, which aims to determine the best vehicles in Canada, evaluates vehicles across the following award categories: Canadian Car of the Year; Canadian Utility Vehicle […]

Party in the Prairies: SAAR Spring Conference set for March 21-22, 2025

Moose Jaw, Saskatchewan — Mark your calendars for the Saskatchewan Association of Automotive Repairers (SAAR) Spring Conference, which will occur at the Temple Gardens Spa in Moose Jaw on March 21 and 22, 2025. Director Tom Bissonnette has confirmed some exciting details of this year’s event, including a one-day training event emphasizing glue pulling as […]

Rail Records: Ford adds Explorer and Aviator rear rail sectioning procedure

Toronto, Ontario — Ford has expanded its available sectioning procedures to include a rear rail sectioning procedure in the 2020-2025 Explorer and 2020-2025 Aviator Workshop Manual. Specifically, during an I-CAR Live from this year’s SEMA Panel Discussion featuring Gerry Bonanni, Ford SR engineer, paint and body, announced the addition of the rear-rail sectioning procedure. As […]

More Ontario drivers admit to getting behind the wheel after consuming cannabis

Thornhill, Ontario — A recent survey conducted by CAA South Central Ontario found that substance use, specifically cannabis, is on the rise for Ontarians. According to the study, over half (53 percent) of Ontario drivers have ever tried cannabis, a 14 percent increase from last year. The issue here is that as more Ontarians are […]

Tuesday Ticker: AutoForecast Solutions synopsis

Toronto, Ontario — For this edition of Tuesday Ticker, we’re bringing you a synopsis from AutoForecast Solutions (AFS). With the U.S. election in the rearview mirror, the automotive industry can shift its focus to the road ahead. According to AFS’s latest report, political clarity often paves the way for renewed investments, allowing companies to recalibrate […]