SHIFT HAPPENS

It’s time to transform conversations into action

By ALLISON ROGERS

As we close out another year, it’s a given that we all reflect on conversations we’ve all had about industry change. Those passionate discussions that ignite our hopes for a better future in our industry. Year after year, the collective industry gathers thoughts from the year; we share our dreams and vow that this upcoming year will be the year we see real transformation.

Yet, as we flip the calendar, it often feels like we’re stuck in a loop, discussing the same challenges year after year.

It’s easy to feel disheartened, to believe that change is an elusive concept, forever out of reach. But as we ponder this stagnation, it’s crucial to ask ourselves: whose responsibility is it to drive that change? The truth is, while conversations are an essential first step, they often are not enough to spark the action we crave. Change requires more than dialogue; it demands commitment, collaboration and, ultimately, follow-through.

In our industry, we’ve identified key areas needing improvement—whether it’s embracing new technologies, enhancing customer service, or fostering a culture of collaboration and understanding between collision repair verticals. We find ourselves still grappling with these issues, often pointing fingers at external factors, trends, or even the pace of innovation. But if we are to be the catalysts for change, we must look inward.

Let’s challenge ourselves to take ownership of these conversations. It’s time to turn our discussions into actionable strategies. This means not only talking about the changes we want to see but also actively participating in the processes that make those changes happen. It requires us to connect with one another, share our insights, and push for accountability within our teams, organizations and collaborative partners.

As we move into the new year, let’s make a commitment to shift our mindset from passive observers to proactive participants. Let’s create a culture where ideas are not just discussed but are harnessed into initiatives that can lead to real, measurable change. Use your voice. Be heard!

This final issue of the year is a call to action. In the pages of this issue, you’ll find stories of innovation, resilience, and the transformative power of community. You’ll witness clear calls for change from across the industry— alongside plenty of celebrations, too, of course. Collision Repair magazine exists to celebrate the achievements of our industry; honour the hard work that goes into restoring beloved vehicles to pre-accident condition. But we’re also here for you, our Canadian industry members. We are here to share your stories and highlight just how great this industry is, with a nod to the beaming opportunities and possibilities on the future horizon.

Welcome to 2025. Here’s to a year of real change—let’s make it happen.

The post SHIFT HAPPENS appeared first on Collision Repair Magazine.

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