
MEETING YOUR MATCH: The latest in colour-matching tools and techniques
When it comes to colour matching, there are several methods you can employ to meet your perfect match. Colour matching tools can help technicians identify

SYNCHRONIZED WITH THE SEAL: I-CAR Canada and Saskatchewan Polytechnic team up on recognition of new apprenticeship curriculum
One of Canada’s biggest assets in repair technician training is the Auto Body and Collision Technician apprenticeship program with its Red Seal pan- Canadian harmonization.

THE GREAT DEBATE: Has the pandemic proven photo-estimation’s worth?
Photo-based estimating involves taking pictures of a damaged vehicle and submitting them for a virtual repair quote. The consensus on the issue seems to be

ALIVE WITH IDEAS: New approaches to industry challenges at IBIS Connect Africa
By Allison Rogers For decades, key members of the collision industry have developed solutions to shared industry challenges at industry conferences. Perhaps the highest-profile of

THE POST COVID-19 CLASSROOM: What to expect from post-secondary education
THE DAYS OF COMING TO SCHOOL OR WORK WHEN YOU’RE A LITTLE BIT SICK—BUT TOO STUBBORN TO STAY HOME—ARE GONE. GESTURES AND BEHAVIORS THAT WERE

THE VOLUME VICE: Improved KPIs means investing in front-end processes
By Kelly Roberts Handling high volumes of business can be a bit like lifting heavyweights. A significant amount of volume is good— if you have

TODAY’S TRAINING: What will I-CAR training look like in our new normal?
I-CAR has had to take on an all-new approach to delivering its training courses amid the pandemic. On March 15, “pretty well all colleges across

UNDERSTANDING THE INDUSTRY: Is it better to work for a chain or an independent facility?
By Gideon Scanlon If you are looking to start a career in the collision repair sector, you might want to think about whether you want

TEN STEPS TO TOP PERFORMANCE: AkzoNobel’s approach to Process Centred Environments
“IF WE LOOK AT A TWO-HOUR BOOTH CYCLE AS THE DRUMBEAT OF THE SHOP, WE SHOULD AIM TO SEE VEHICLES MOVING FROM STAGE TO STAGE

ALL CLEAR? THINK AGAIN: Developing an effective scanning process
By Chuck Olson Those collision businesses that develop an effective diagnostic scan process will see the benefits almost immediately. A diagnostic process—like strategy-based diagnostics—performed by

TRAINING—WHERE DOES IT END?: It doesn’t in this industry, training is career-long
By Stefano Liessi Training should never end; not for anyone, in any profession. The term training is a household word; however, maybe we should paraphrase

COLOR COMPASS UNIVERSITY: How Color Compass brings industry training to the forefront
Today’s business and technical training requirements can be a complex maze to navigate. Color Compass University facilitates and provides a variety of training options to