THE BIG, BAD WORLD OF CAREERS: It isn’t as scary as you may think

By Allison Rogers For most, school is a daily ritual in the early years of our lives. Six hours in a classroom, five days a week, absorbing every little bit of information like a sponge—or, at least, that’s the idea. The average person lives that routine year after year and, for those who pursue further […]

THE POST COVID-19 CLASSROOM: What to expect from post-secondary education

THE DAYS OF COMING TO SCHOOL OR WORK WHEN YOU’RE A LITTLE BIT SICK—BUT TOO STUBBORN TO STAY HOME—ARE GONE. GESTURES AND BEHAVIORS THAT WERE ONCE SOCIALLY ACCEPTABLE, SUCH AS A HANDSHAKE MAY BECOME TABOO. By Ben Hart As I sit here and write this, I long for the days of normality; in fact, I […]

THE VOLUME VICE: Improved KPIs means investing in front-end processes

By Kelly Roberts Handling high volumes of business can be a bit like lifting heavyweights. A significant amount of volume is good— if you have the bulk to handle it. In fact, it is a clear sign that your business is doing something right. It feels amazing! And just like weightlifters, businesses that receive too […]

ALL CLEAR? THINK AGAIN: Developing an effective scanning process

By Chuck Olson Those collision businesses that develop an effective diagnostic scan process will see the benefits almost immediately. A diagnostic process—like strategy-based diagnostics—performed by a qualified diagnostic specialist can save a collision repair facility money, cut back touch-times, improve capacity, reduce the risk of legal liability, and, most importantly, improve the safety of motorists […]

TRAINING—WHERE DOES IT END?: It doesn’t in this industry, training is career-long

By Stefano Liessi Training should never end; not for anyone, in any profession. The term training is a household word; however, maybe we should paraphrase the term using synonyms such as ‘learning,’ ‘educating,’ or ‘upgrading’ to encompass a wider variety of options. Regardless of how you wish to use the term, the action of training […]

PANE IN THE ADAS: Windshield replacement in the ADAS era

By Howard Berg ADAS stands for advanced driver assistance systems. It refers to any electronic system that assists the driver while driving and is intended to improve vehicle safety. It is estimated that nearly 40 percent of the new vehicles sold in Canada today have some sort of ADAS technology built into them. It is […]

INVEST IN TRAINING: Ensuring future success of your business and people

With the complexity of today’s vehicles, it takes a highly skilled technician with advanced tools to perform repairs. Today’s vehicles have technology that help drivers avoid drifting into adjacent lanes or making unsafe lane changes, warn drivers of vehicles behind them when they are backing up, or that brake automatically if a vehicle ahead stops […]

Training the next generation of automotive technicians

The automotive aftermarket industry is undergoing rapid changes as customer expectations evolve and vehicles become more technologically advanced. This acceleration of digital innovation is reshaping the career journey of automotive technicians. Traditionally, individuals who work in the automotive aftermarket industry have an affinity for cars and how things work. That basic skillset is still an […]