TOUCHING ON TOUCHLESS: Insurers talk photo estimation

“IN 2020, I WOULD ABSOLUTELY SAY WE’D BE MORE INCLINED TO WORK WITH A FACILITY WITH PHOTO-ESTIMATION PROCEDURES IN PLACE.” – MICHEL MARTINEAU, VP OF CLAIMS, DESJARDINS INSURANCE For years, the industry has been reluctant to implement widespread photo estimating procedures. However, in the social distancing era, this once overlooked service has proved useful and […]

ASK AWAY: BETAG Innovation’s trainers are always available

The pandemic may have put a temporary damper on in-person training in the industry, but BETAG Innovation says its online training platform is capable of delivering the same value as its traditional instructor-led training. With most of its in-person sessions cancelled, BETAG developed the “Ask our BETAG trainers” service, which allowed estimators and technicians some […]


PPG’s business development centres kick off new course By Cindy MacDonald Anyone in a collision repair centre knows that every stage in the automotive refinish process is critical. One misstep along the way can compromise the result. One very critical step is the first one: making sure a vehicle is properly prepped for refinish. To […]