Calgary, Alberta — Last week, Fix Network Canada hosted strategic partners at its Calgary training centre for an estimating course designed to review and refine collision repair estimating skills.
According to Philippe-Andre Bisson, Director of Marketing and Communications, Fix Network, the training was facilitated by Tim White, Senior Services Consultant at AkzoNobel.
A total of 22 attendees from Fix Auto Canada and ProColor franchisees participated in the event, and while attendees were mainly appraisers, Bisson noted that there were also some repair planners, a few shop owners and managers in attendance as well as two CSRs who are learning estimating.
The objective of the course was to review and refine the estimator’s skills relative to collision repair estimating. During the event, topics covered included: evaluating frame, suspension and mechanical damage; learning how to use the P-pages and what to include on an estimate; justification for labour time to create a thorough and fair estimate; and the importance of OEM procedures and how to use this to develop a repair plan.
“The goal (of the training session) was to change the perspective of estimators from writing an estimate that reflects the damages on a vehicle, to writing an estimate that reflects the actual repair required,” Bisson told Collision Repair.
“Some pre-work was required, and the team broke into groups to review the estimates written. We then reviewed and critiqued the estimates as a group. This allowed the estimators to see things from the perspective of their peers in the industry, and to spark discussion amongst the group,” Bisson further commented.
Check out photos from the event on Fix Network Canada’s LinkedIn
The post Connecting in Calgary: Fix Network Canada hosts estimation training session at Calgary training centre appeared first on Collision Repair Magazine.
