ATTRACTING TOP TALENT: And keeping them around
As the industry sits sandwiched between a technician shortage and an unprecedented pandemic, understanding how to attract top talent to your facility is crucial. The number 1 rule for attracting top technicians and bodyshop talent is to highlight what makes your working environment unique. What makes your facility stand out among the rest? How can […]
MIXED UP: Repairing mixed material crossovers
As automakers work to achieve lighter cars with increased acceleration, better braking and handling, more and more metals are being thrown into the autobody mix. This means auto collision repair shops must be equipped with the right tools and knowledge to work with these mixed-material crossovers, resulting in new procedures and guidelines for many repair […]
PANE IN THE ADAS: Windshield replacement in the ADAS era
By Howard Berg ADAS stands for advanced driver assistance systems. It refers to any electronic system that assists the driver while driving and is intended to improve vehicle safety. It is estimated that nearly 40 percent of the new vehicles sold in Canada today have some sort of ADAS technology built into them. It is […]
TAKING ON TOUCHLESS: How touchless estimation could open doors for your business
By Sophie Price “WHEN THIS IS ALL OVER, WE’RE THINKING ABOUT IMPLEMENTING 24-HOUR DROP-OFF SERVICE. THE CUSTOMER COULD DROP OFF THEIR CAR, SNAP SOME PHOTOS WITH THE PROGI SYSTEM AND LEAVE WITHOUT ANY EMPLOYEES EVEN PRESENT AT THE SHOP. THAT’S A HOPE AND A DREAM AWAY, BUT IT MAY BE SOMETHING WE CONTINUE TO USE […]
TOUCHING ON TOUCHLESS: Insurers talk photo estimation
“IN 2020, I WOULD ABSOLUTELY SAY WE’D BE MORE INCLINED TO WORK WITH A FACILITY WITH PHOTO-ESTIMATION PROCEDURES IN PLACE.” – MICHEL MARTINEAU, VP OF CLAIMS, DESJARDINS INSURANCE For years, the industry has been reluctant to implement widespread photo estimating procedures. However, in the social distancing era, this once overlooked service has proved useful and […]
PANDEMIC PIVOT SATA’s: Training Centre turned ‘webinar central’
The pandemic may have put a cap on in-person training sessions, but SATA Canada has made the best of this unprecedented situation by taking its product training sessions online. While the pandemic certainly accelerated the company’s adoption of online webinars, SATA Canada was prepared to continue spreading product knowledge, while complying with social distancing measures. […]
INVEST IN TRAINING: Ensuring future success of your business and people
With the complexity of today’s vehicles, it takes a highly skilled technician with advanced tools to perform repairs. Today’s vehicles have technology that help drivers avoid drifting into adjacent lanes or making unsafe lane changes, warn drivers of vehicles behind them when they are backing up, or that brake automatically if a vehicle ahead stops […]
CSN 427 AUTO | AVENUE COLLISION: Take the leap and thrive
With more than 50 years of experience, CSN 427 Auto Collision has deep roots in the collision repair industry. Since day one, this family-run business has unequivocally demonstrated the value in taking risks and striving for constant betterment— qualities that are especially important in this new pandemic day and age. The company has always taken […]
Training the next generation of automotive technicians
The automotive aftermarket industry is undergoing rapid changes as customer expectations evolve and vehicles become more technologically advanced. This acceleration of digital innovation is reshaping the career journey of automotive technicians. Traditionally, individuals who work in the automotive aftermarket industry have an affinity for cars and how things work. That basic skillset is still an […]
ASK AWAY: BETAG Innovation’s trainers are always available
The pandemic may have put a temporary damper on in-person training in the industry, but BETAG Innovation says its online training platform is capable of delivering the same value as its traditional instructor-led training. With most of its in-person sessions cancelled, BETAG developed the “Ask our BETAG trainers” service, which allowed estimators and technicians some […]