Gaining Efficiencies Through Blueprinting (PM220E01) – I-CAR Canada
Description: In Gaining Efficiencies Through Blueprinting, students will learn about the blueprinting process and the efficiencies gained through its implementation. The course emphasizes that blueprinting can be done in any size facility and for any type of repair. Industry experts share their process of blueprinting and the benefits associated with its implementation. After completing this […]
Improving Your Shop’s Cycle Time (PM215E01) – I-CAR Canada
Description: This course begins with a brief review of what cycle time is and how it can be broken down into shorter sub-cycle times. An assessment is made of the shop’s current cycle time and where there may be time bandits lurking that are making the repair process inefficient. The course will offer strategies for […]
Developing New Talent (PM210V01) – I-CAR Canada
Description: This course will provide instruction on forming partnerships in the community to recruit talent. The course emphasizes the importance of relationships with local schools, career fairs and career day events. Students then discuss job shadowing and the facility’s internal structure. After completing this course, learners will be able to recruit new talent from the […]
Hiring to Support Your Shop’s Learning Culture (PM205E01) – I-CAR Canada
Description: This course is designed to help those who manage production in shops to hire the candidates who will most likely possess the traits and behaviors needed to thrive in a learning culture environment. This course focuses on the importance in hiring the right people for developing and maintaining a successful learning culture. The learning objectives […]
Implementing a Learning Culture (PM201E01) – I-CAR Canada
Description: This course introduces students to how business performance can improve by implementing a learning culture. There is discussion on the value of knowledge as a sustainable competitive advantage for the business. The course provides a deep look at each of the roadblocks to implementing a learning culture and how to remove them. After completing […]
Refining the Team and the Business (PM145L01) – I-CAR Canada
Description: In this course, students will learn how to develop staffing levels to determine the right number of personnel to efficiently run the business and the importance of PTO standard operating procedures (SOPs) for holidays, vacation, and sick time. The course reviews many of the training programs that are available to the collision repair industry. […]
Developing the Team and the Business (PM140V01) – I-CAR Canada
Description: This course explains the value of employee mentoring and quality employee reviews for both the employee and the business. Next, the course focuses on common workflow interruption costs, shop KPIs, and communication of metrics. After completing this course, students will be able to perform employee mentoring/coaching using various leadership models, perform team member reviews […]
Optimizing Processes, Equipment, and Compliance (PM135E01) – I-CAR Canada
Description: This course introduces the learner to what is required to ensure that a collision repair shop is efficient, properly maintained, and how to follow good inventory practices. After completing this course, students will be able to: explain the 5S Lean Process and how it relates to optimized workflow, inspect the building to determine maintenance […]
Quality Is Your Business (PM130E01) – I-CAR Canada
Description: This course presents the importance of the Production Manager role in verifying that technicians complete quality control checklists using SOPs, and that key procedures are followed. After completing this course, students will be able to verify technicians complete quality control checklists using shop SOPs, match parts invoices to the repair order invoice, verify thatcustomer […]
Problem Solving for Workflow Changes (PM125V01) – I-CAR Canada
Description: This course introduces students to common types of workflow disruptions. The instructor will present how to manage a proper workflow when problems arise and how to evaluate the need for workflow changes. Next, the instructor will discuss making workflow changes according to staffing availability. Students will learn how to adjust for sublet work and […]