TEN STEPS TO TOP PERFORMANCE: AkzoNobel’s approach to Process Centred Environments
“IF WE LOOK AT A TWO-HOUR BOOTH CYCLE AS THE DRUMBEAT OF THE SHOP, WE SHOULD AIM TO SEE VEHICLES MOVING FROM STAGE TO STAGE ACCORDING TO THE DRUMBEAT. IT’S ABOUT PULLING THE VEHICLES THROUGH THE PROCESS AT A STEADY PACE RATHER THAN FORCING THEM THROUGH.” – PAT RYAN, AKZONOBEL Pat Ryan, an experienced service […]
ALL CLEAR? THINK AGAIN: Developing an effective scanning process
By Chuck Olson Those collision businesses that develop an effective diagnostic scan process will see the benefits almost immediately. A diagnostic process—like strategy-based diagnostics—performed by a qualified diagnostic specialist can save a collision repair facility money, cut back touch-times, improve capacity, reduce the risk of legal liability, and, most importantly, improve the safety of motorists […]
TRAINING—WHERE DOES IT END?: It doesn’t in this industry, training is career-long
By Stefano Liessi Training should never end; not for anyone, in any profession. The term training is a household word; however, maybe we should paraphrase the term using synonyms such as ‘learning,’ ‘educating,’ or ‘upgrading’ to encompass a wider variety of options. Regardless of how you wish to use the term, the action of training […]
COLOR COMPASS UNIVERSITY: How Color Compass brings industry training to the forefront
Today’s business and technical training requirements can be a complex maze to navigate. Color Compass University facilitates and provides a variety of training options to the collision repair industry that can be customized to individual shop requirements. The company’s first training centres were in Edmonton and Winnipeg and provided primarily refinishing training, but soon evolved […]
PUT YOUR FUTURE INTO OVERDRIVE: Do you have what it takes to take on the vehicles of the future?
By Darryl Simmons If there’s one thing that adults don’t tell their children about growing up, it is that adulthood begins with a series of big decisions. No decision will have a longer-lasting impact on the rest of your life than what career you will decide to pursue. And you can only choose one. If […]
ATTRACTING TOP TALENT: And keeping them around
As the industry sits sandwiched between a technician shortage and an unprecedented pandemic, understanding how to attract top talent to your facility is crucial. The number 1 rule for attracting top technicians and bodyshop talent is to highlight what makes your working environment unique. What makes your facility stand out among the rest? How can […]
MIXED UP: Repairing mixed material crossovers
As automakers work to achieve lighter cars with increased acceleration, better braking and handling, more and more metals are being thrown into the autobody mix. This means auto collision repair shops must be equipped with the right tools and knowledge to work with these mixed-material crossovers, resulting in new procedures and guidelines for many repair […]
PANE IN THE ADAS: Windshield replacement in the ADAS era
By Howard Berg ADAS stands for advanced driver assistance systems. It refers to any electronic system that assists the driver while driving and is intended to improve vehicle safety. It is estimated that nearly 40 percent of the new vehicles sold in Canada today have some sort of ADAS technology built into them. It is […]
TAKING ON TOUCHLESS: How touchless estimation could open doors for your business
By Sophie Price “WHEN THIS IS ALL OVER, WE’RE THINKING ABOUT IMPLEMENTING 24-HOUR DROP-OFF SERVICE. THE CUSTOMER COULD DROP OFF THEIR CAR, SNAP SOME PHOTOS WITH THE PROGI SYSTEM AND LEAVE WITHOUT ANY EMPLOYEES EVEN PRESENT AT THE SHOP. THAT’S A HOPE AND A DREAM AWAY, BUT IT MAY BE SOMETHING WE CONTINUE TO USE […]
TOUCHING ON TOUCHLESS: Insurers talk photo estimation
“IN 2020, I WOULD ABSOLUTELY SAY WE’D BE MORE INCLINED TO WORK WITH A FACILITY WITH PHOTO-ESTIMATION PROCEDURES IN PLACE.” – MICHEL MARTINEAU, VP OF CLAIMS, DESJARDINS INSURANCE For years, the industry has been reluctant to implement widespread photo estimating procedures. However, in the social distancing era, this once overlooked service has proved useful and […]
